We are currently searching for people willing and able to take on responsibility and become long term members of our company. This is an opportunity to learn all aspects of our business and develop long term. We are in search of the right people to help our continued growth. The customer service representative (Client Services) in conjunction with the rest of the team plays a key role in delivering an exceptional professional and friendly service to all customers and prospective clients. This position is the first point of contact for new and existing customers and prospective clients therefore providing an exceptional impression and service is a must. We are looking to add few talented people to our organization as client service reps due to business growth.

Position Responsibilities:

* Communicate with customers via phone, email and text.
* Process customer requests and orders in a fast-paced environment.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Help customers navigate our programs and place orders both over the phone and in person.
* Work with customers to resolve issues and answer questions.
* Problem solve under pressure.

Requirements:

* Able to prioritize and work independently with minimal supervision.
* Must be responsive and able to work in fast paced environment when required.
* Detail-oriented and have the ability to follow up on tasks.
* Work effectively under pressure and maintain a positive attitude.
* Capable of multi-tasking, prioritizing, and managing time efficiently.
* Outstanding verbal and written communication skills.
* Strong attention to detail.
* Some college or degree or business background preferred.
* 2+ years customer service experience preferred.
* Good problem solving and ability to think fast.

Compensation and Benefits:

* Full time hours
* Weekly pay 
* Additional Bonus Program.
* Paid Travel/Vacations.
* Company Stock Program.
* Fun and supportive work environment. 
* Medical Insurance
* Multiple Promotion Opportunities

Application Process:

** Please send resume/cover statement to the included email link for fastest response and interview options **

We are currently searching for people willing and able to take on responsibility and become long term members of our company. This is an opportunity to learn all aspects of our business and develop long term. We are in search of the right people to help our continued growth. The customer service representative (Client Services) in conjunction with the rest of the team plays a key role in delivering an exceptional professional and friendly service to all customers and prospective clients. This position is the first point of contact for new and existing customers and prospective clients therefore providing an exceptional impression and service is a must. We are looking to add few talented people to our organization as client service reps due to business growth.

Position Responsibilities:

* Communicate with customers via phone, email and text.
* Process customer requests and orders in a fast-paced environment.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Help customers navigate our programs and place orders both over the phone and in person.
* Work with customers to resolve issues and answer questions.
* Problem solve under pressure.

Requirements:

* Able to prioritize and work independently with minimal supervision.
* Must be responsive and able to work in fast paced environment when required.
* Detail-oriented and have the ability to follow up on tasks.
* Work effectively under pressure and maintain a positive attitude.
* Capable of multi-tasking, prioritizing, and managing time efficiently.
* Outstanding verbal and written communication skills.
* Strong attention to detail.
* Some college or degree or business background preferred.
* 2+ years customer service experience preferred.
* Good problem solving and ability to think fast.

Compensation and Benefits:

* Full time hours
* Weekly pay 
* Additional Bonus Program.
* Paid Travel/Vacations.
* Company Stock Program.
* Fun and supportive work environment. 
* Medical Insurance
* Multiple Promotion Opportunities

Application Process:

** Please send resume/cover statement to the included email link for fastest response and interview options **

We are currently searching for people willing and able to take on responsibility and become long term members of our company. This is an opportunity to learn all aspects of our business and develop long term. We are in search of the right people to help our continued growth. The customer service representative (Client Services) in conjunction with the rest of the team plays a key role in delivering an exceptional professional and friendly service to all customers and prospective clients. This position is the first point of contact for new and existing customers and prospective clients therefore providing an exceptional impression and service is a must. We are looking to add few talented people to our organization as client service reps due to business growth.

Position Responsibilities:

* Communicate with customers via phone, email and text.
* Process customer requests and orders in a fast-paced environment.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Help customers navigate our programs and place orders both over the phone and in person.
* Work with customers to resolve issues and answer questions.
* Problem solve under pressure.

Requirements:

* Able to prioritize and work independently with minimal supervision.
* Must be responsive and able to work in fast paced environment when required.
* Detail-oriented and have the ability to follow up on tasks.
* Work effectively under pressure and maintain a positive attitude.
* Capable of multi-tasking, prioritizing, and managing time efficiently.
* Outstanding verbal and written communication skills.
* Strong attention to detail.
* Some college or degree or business background preferred.
* 2+ years customer service experience preferred.
* Good problem solving and ability to think fast.

Compensation and Benefits:

* Full time hours
* Weekly pay 
* Additional Bonus Program.
* Paid Travel/Vacations.
* Company Stock Program.
* Fun and supportive work environment. 
* Medical Insurance
* Multiple Promotion Opportunities

Application Process:

** Please send resume/cover statement to the included email link for fastest response and interview options **

Agency Customer Service Representative and Producer 


Our busy agency is looking a licensed CSR and Producer to work in busy Brighton office with existing clients and help market for new business. We will provide the tools necessary to be successful, you just need to provide the dedication. We will train you on company's products or services for the purpose of securing sales appointments for agents or Agency Producers. This job is full-time for the right candidates who show the ability to increase sales. This individual could also become an Associate Agent if you are achieving excellence. This is a career opportunity not just a job.

Core Job Duties

Core job duties include, but are not limited to:

* Answering phone and professionally working with existing client base. 
* Contact businesses or private individuals by telephone and or in person in order to secure appointments for agent/Producer follow-up.
* Obtain prospect information such as name, address, and payment method, and current insurance and risk information.
* Record names, addresses, purchases, and reactions of prospects contacted.
* Adjust sales scripts to better target the needs and interests of specific individuals.
* Telephone or write letters in response to correspondence from customers, or to follow up on initial sales contacts.
* Maintain records of contacts and activity.
* Perform other duties as assigned.
* As experience grows you will need to be able to run office in absence of Agent or Producer.

Core Competencies

* Communication: Has acceptable verbal communication skills.
* Attention to detail in processing client policy changes and new business.
* Teamwork: Accepts feedback when offered, and works well with others.
* Business Results: Has ability to meet individual performance, metrics, and goals
* Drive and Productivity: Is able to bring about great results from ordinary circumstances: prepare for problems and opportunities in advance: undertake additional responsibilities and respond to situations as they arise without supervision.
* Innovation: Accepts innovation and improvement recommendations.
* Must be able to become licensed in Property, Casualty and Life Insurance.

Agency Customer Service Representative and Producer 


Our busy agency is looking a licensed CSR and Producer to work in busy Brighton office with existing clients and help market for new business. We will provide the tools necessary to be successful, you just need to provide the dedication. We will train you on company's products or services for the purpose of securing sales appointments for agents or Agency Producers. This job is full-time for the right candidates who show the ability to increase sales. This individual could also become an Associate Agent if you are achieving excellence. This is a career opportunity not just a job.

Core Job Duties

Core job duties include, but are not limited to:

* Answering phone and professionally working with existing client base. 
* Contact businesses or private individuals by telephone and or in person in order to secure appointments for agent/Producer follow-up.
* Obtain prospect information such as name, address, and payment method, and current insurance and risk information.
* Record names, addresses, purchases, and reactions of prospects contacted.
* Adjust sales scripts to better target the needs and interests of specific individuals.
* Telephone or write letters in response to correspondence from customers, or to follow up on initial sales contacts.
* Maintain records of contacts and activity.
* Perform other duties as assigned.
* As experience grows you will need to be able to run office in absence of Agent or Producer.

Core Competencies

* Communication: Has acceptable verbal communication skills.
* Attention to detail in processing client policy changes and new business.
* Teamwork: Accepts feedback when offered, and works well with others.
* Business Results: Has ability to meet individual performance, metrics, and goals
* Drive and Productivity: Is able to bring about great results from ordinary circumstances: prepare for problems and opportunities in advance: undertake additional responsibilities and respond to situations as they arise without supervision.
* Innovation: Accepts innovation and improvement recommendations.
* Must be able to become licensed in Property, Casualty and Life Insurance.

Agency Customer Service Representative and Producer 


Our busy agency is looking a licensed CSR and Producer to work in busy Brighton office with existing clients and help market for new business. We will provide the tools necessary to be successful, you just need to provide the dedication. We will train you on company's products or services for the purpose of securing sales appointments for agents or Agency Producers. This job is full-time for the right candidates who show the ability to increase sales. This individual could also become an Associate Agent if you are achieving excellence. This is a career opportunity not just a job.

Core Job Duties

Core job duties include, but are not limited to:

* Answering phone and professionally working with existing client base. 
* Contact businesses or private individuals by telephone and or in person in order to secure appointments for agent/Producer follow-up.
* Obtain prospect information such as name, address, and payment method, and current insurance and risk information.
* Record names, addresses, purchases, and reactions of prospects contacted.
* Adjust sales scripts to better target the needs and interests of specific individuals.
* Telephone or write letters in response to correspondence from customers, or to follow up on initial sales contacts.
* Maintain records of contacts and activity.
* Perform other duties as assigned.
* As experience grows you will need to be able to run office in absence of Agent or Producer.

Core Competencies

* Communication: Has acceptable verbal communication skills.
* Attention to detail in processing client policy changes and new business.
* Teamwork: Accepts feedback when offered, and works well with others.
* Business Results: Has ability to meet individual performance, metrics, and goals
* Drive and Productivity: Is able to bring about great results from ordinary circumstances: prepare for problems and opportunities in advance: undertake additional responsibilities and respond to situations as they arise without supervision.
* Innovation: Accepts innovation and improvement recommendations.
* Must be able to become licensed in Property, Casualty and Life Insurance.

To View this Job and Apply: Click Here

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the leader in ethical origin fine jewelry.

The Customer Experience Training Assistant will assist in the scheduling and administration of training sessions for the Customer Experience Team and will be responsible for delivering exceptional service to Brilliant Earth customers. This is a hands-on, detail-oriented role that requires a desire to organize, track, and facilitate training modules.  

Responsibilities:

• Schedule training modules for new hires on the fast-growing Customer Experience team.
• Track new hire progression through training programs, ensure team members are moving efficiently through the process, and update managers accordingly.
• Administer training sessions and act as a point of contact for new hires through the learning process.
• Maintain and update training materials.
• Analyze Customer Experience Training team metrics to ensure performance standards are met and identify performance trends or concerns at the team and individual level.
• Collaborate with Customer Experience team managers and Human Resources to identify training needs.
• Support process improvements with effective training programs.

Qualifications: