Phone Assistance Available in Denver

A homeless camp near Civic Center Park on Colfax.

Free Lifeline Phone 

Companies that offer Lifeline phone and service in Colorado.

The United States government provides assistance getting a phone through their Lifeline program. Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service, broadband Internet access service, or voice-broadband bundled service purchased from participating providers.

To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program or Medicaid.

After qualifying for the program a new phone is mailed to the person who qualified and from that point on the phone service can be managed online.

Those homeless in Denver will qualify for Lifeline and will not pay anything -- the phone and service are completely free. Those qualifying as "low-income"  pay $9.25 per month for phone service but the phone is free as well. Both free and discount phone service will require eligibility verification once per year.


How do I enroll? 

If you live in a state that uses the National Verifier, you can apply through the National Verifier or you can work with a service provider to complete the application. You can also submit a paper application. Once the National Verifier has confirmed your eligibility to receive Lifeline service, you may then select a service provider. If you live in a state that does not use the National Verifier, you can apply for Lifeline through a Lifeline program provider in your state or state agency.

USAC's Lifeline Support Center Phone ​1-800-234-9473
​USAC's Lifeline Support Center Email This email address is being protected from spambots. You need JavaScript enabled to view it.

How do I keep my free Lifeline phone service? 

If you receive Lifeline service for free, you must use your service every 30 days to keep your benefit, in addition to complying with all other rules for the Lifeline program. (Once per month text or call someone to keep your free phone service.) 

Lifeline Program Rules 

  • Lifeline is available only to subscribers whose eligibility can be verified by checking a program eligibility database or by submitting documentation demonstrating their eligibility.
  • Only one Lifeline benefit is permitted per household. Federal rules prohibit subscribers from receiving more than one Lifeline service. If a subscriber or his or her household currently has more than one Lifeline-discounted service, they must de-enroll from other Lifeline services immediately or be subject to penalties.
  • Only low-income subscribers who have been found to be eligible are qualified to enroll.
  • Subscribers must re-certify their eligibility every year and should respond to any requests from the National Verifier's or state Lifeline administrator to re-certify eligibility. Subscribers who fail to re-certify their eligibility will be de-enrolled from the Lifeline program.

Apply for a Lifeline Phone 

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Lifeline Support for Affordable Communications | Federal Communications Commission

Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace.
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How to Get Lifeline - Universal Service Administrative Company

Official information regarding qualifying, applying, and using your Lifeline phone service. 
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