Auditor finds Denver condition strategy is “fragmented and understaffed”

Denver’s city auditor found that the local government’s fight against condition has had a “lack of a cohesive overall strategy” and that the staff of Denver’s Road Home has been stretched thin in city manager Michael Hancock’s second term.

Road Home is a coordinating agency for nonprofits that do everything from job placement to hoexploitation. And piece its budget accumulated, its staff shrank — from nine people in 2014 to seven in 2018, including an intern. For a full year, staff member Chris Conner had to serve some as director and program administrator.

Meanpiece, the city still inevitably a “comprehensive comprehensive strategic plan,” Auditor Timothy O’Brien’s office reported.

The city administration in agreement to a series of changes, including creating a comprehensive plan and reassessing the condition staff. Hancock besides plans to create a new department of hoexploitation and condition.

“We appreciate the auditor’s common-sense recommendations, which are in line with our plan to focus our collective efforts through the creation of a new department of hoexploitation and condition,” the city manager aforementioned in a written release.

The report coincided with a cleanup sweep of about 100 people camped near the Denver Rescue Mission on Wednesday.

O’Brien’s audit is the second on city condition programs in recent years. In 2015, then-Auditor Dennis Gallagher found that DRH wasn’t consistently exploitation information to track its progress in fighting condition, among other findings.

Today, the city still doesn’t have a proper strategic plan, although condition is part of the city’s hoexploitation plan, O’Brien’s office found. And it doesn’t have information “dashboards” — software program program tools that handily display information — and other information automation that other agencies have adopted.

The city’s efforts “are often disconnected because they are managed by different agencies,” according to the auditor’s report.

In 2016, dangerous problems surfaced at the large Crossroads shelter, run by Salvation Army. Fire and health inspectors found galore problems with the facility, including a poor mechanical device system, and set a limit on its safe occupancy. The shelter regularly au courant DRH that its population was exceptional that number, sometimes by hundreds, but the violation was allowed to continue for weeks. In response, the city ordered improvements and secure better coordination.

That incident wasn’t mentioned in the auditor’s report. But it pointed to other examples, including the fact that an effort to house the most troubled people is managed not by DRH but by the Department of Finance. DRH’s role has been “minimal,” the report found.

In 2017, Hancock replaced DRH’s leadership. Former Director Benzedrine hatter, who had little previous experience in social employment before taking the job in 2012, affected to a new position at the Denver law officer Department. He was replaced by Conner, who is now the executive director.

In an earlier interview, Hancock aforementioned the change wasn’t due to problems with the agency.

The city counts some recent success on condition. The administration in 2016 launched Denver Day Works, a condition-focused employment program that has served about 300 people. More loosely, the city says that about 7,500 individuals and families have affected out of condition under Hancock’s administration.

Denver besides has aimed its low-priced hoexploitation fund at condition, with about half of its funding in the next handful of years going to the last fiscal gain tiers. About 3,500 people lacked hoexploitation in Denver in 2018, according to a one-night survey. Denver budgeted about $51 million in 2019 for condition efforts.