Job Description
Responsible for working with 15-20 properties at a time to deliver on key service offerings for Valet Turns
Manage team of employees and contractors on scope of work performance and completion
Assist District Manager in scheduling of daily work in district assigned
Perform daily site visits to portfolio to check in on services performed and overall customer satisfaction
Perform daily quality control visits to ensure scope of work is being followed
Continue to orientate teams on a standard expected by our clients
Perform daily check ins with teams to ensure work has been completed and/or started
Assist District Manager in any daily problems within assigned district
Attend and participate in performance meetings
Communicate with management any escalated issues of potential performance issues
Follows quality checklists to identify, process and correct defects discovered at work sites
Works with building principals, technicians, and other key personnel to complete projects
Communicates with properties regarding job details, drives value-added services
Serves as property and technician retention leader by utilizing effective objectives handling
Responsible for correcting unsafe conditions in work area and reporting any conditions that are not correctable to management immediately
Use cleaning products per established safety procedures, and instruct others on proper procedure
Performs other duties as assigned
Education and Experience Requirements
High School diploma required
Valid driver's license
Prior experience in service management or property management preferred
Required Education and Experience
Knowledge, Skills and Abilities
Ability to follow written and verbal instructions
Ability to operate company vehicle in a manner consistent with local and state rules and regulations and company policy
Ability to frequently walk, stand, climb, lift, carry, stoop, bend, kneel and reach, lift up to 50 lbs
Ability to operate hand and power tools and work in tiring and / or uncomfortable positions as needed
Ability to work inside or out, or on slippery or uneven walking surfaces, and ladders
Ability to be exposed to hot and cold temperatures and cleaning chemicals
Bilingual in English/Spanish is a required