Bailey's Moving and Storage is looking for an O & I coordinator to join our customer service team. This position will assist our sales department and customers with the coordination of relocation services for Office and Industrial Commercial moves. They must be energetic, work accurately and have an eye for detail, able to multi task and have great interpersonal and communication skills, both verbal and written. This position requires an individual who enjoys being challenged and can handle hard situations in the best interest of both the customer and company. Must be dependable, with a good positive demeanor, good computer skills and technology skills are needed. Prior customer service experience in the moving and storage business is needed.
This is a full time office position M-F located at: 11755 E Peakview Ave, Englewood, CO 80111.
Conflict resolution for customers when necessary
Provides the highest level of customer service at all times
Thorough organization of paperwork and processes
Inbound and outbound calls
Ability to read/speak/write fluently in English
Communication and interpersonal skills to work effectively with team, supervisor, and other company personnel
Must be at least 18 years old
Great people skills
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Highly motivated and willing to learn new skills
Proficiency with all common computer applications (Microsoft Word, Excel, Outlook, Adobe Reader, etc)
401K with Match
Paid Holidays and Personal time