Delta Restoration Services is a full-service commercial and residential property restoration firm. Our staff and rapid-response crews are on call 24 hours per day, 7 days per week, ready to be dispatched at a moment's notice to anywhere within our two-hour response area. From the moment we arrive on site, our objective is plain: We're here to restore damaged property and valuables to the condition they were in before the disaster, and we'll do everything in our power to make the process as brief and painless as possible. All of our personnel are highly trained and certified in their respective areas of mitigation and restoration. Our employees are well-groomed, professional and wear company logo-ed apparel at all times on the job. We know the insurance industry and will work closely with the insurance carrier to assist them in creating a smooth, efficient, and fair settlement.
The coordinator will work with carpenters, subcontractors, and construction supervisors to provide outstanding customer service. This position includes scheduling all employees and subcontractors for daily work and any after-hours calls, notifying the client of work that needs to be performed the day before, setting up the job & maintaining job information in our software program on a daily basis.
Candidate must be able to converse with insurance adjusters, property owners and internal staff. This position will require some overtime and being on call after hours for one week per month.
Major Duties & Responsibilities:
Intake new losses via phone, email, and fax.
Update internal software for job status, details and notes of communication from insurance and customer
Manage Carpenter daily scheduling.
Verify field paperwork is up to date before technicians leave job-site.
Present all active projects at department meetings.
Update Dropbox daily with status updates, files, and move for finalized billing.
Scheduling subcontractors for work.
Gain approvals for projects from carriers/customers.
Other duties assigned by manager
WHAT YOU BRING!
Able to multi-task and stay organized in a sometimes fast paced environment
Reliable (comes to work on time, supports co-workers and has a positive attitude)
Able to be an independent worker but can also work as a team
Impeccable customer service skills
High School Diploma
Possible experience within the construction industry
Language Skills: Read and comprehend instructions and correspondence.
Reasoning Ability: Must be able to exercise good judgment and to understand and carry out written and/or oral instructions, along with sound problem solving ability. Perform math calculations.
Certifications, Licenses & Registrations:
Must maintain a valid Driver's License and maintain a safe driving record, no more than 6 points within the past 12 months.
Must be drug tested & be clear of any.
Must be able to clear in-depth Background Check: No felony or misdemeanor convictions that are considered "crimes against others" are allowed within the past seven years. This background check will at a minimum include an investigation for, and review of, any (i) state and federal felony convictions; and (ii) misdemeanor convictions involving (a) intentional injury or loss, to person or property or (b) endangerment of others while under the influence of alcohol or other substances, and any pending deferred adjudications with respect to any of the above, as allowed by law (collectively "Convictions") for at least the seven years prior to the effective date of this Agreement or the Addendum pursuant to which such Employee is providing services (the "Applicable Period"). Any other convictions will be considered on a case-by-case basis.