Duties and Responsibilities:
- Download radio and alarm panel programming information into new/existing accounts in response to telephone requests.
- Process requests for multiple vendor applications customized by install configuration.
- Complete data entry associated with
- High School Degree or equivalent
- Six (6) months of ADT experience in inbound telephone groups (i.e.,CSG, TAS)
- One to two (1-2) years of related industry experience.
- Ability to successfully pass data and provisioning assessments during training.
- Excellent verbal and written communication skills
- Excellent customer service skills
- Ability to type 30 wpm
- Excellent working computer knowledge
- Strong problem-solving and multi-tasking skills a must
- customer service: 1 year
- Básica u obligatoria
- United States