Overview:
Gather information, assess and provide direct care to patients.

Responsibilities:
Provide excellent customer service to patients, families and co-workers. Assist in the collection of patient and family data (demographic, biophysical, psychosocial,

developmental, cultural and environmental); collect and document vital signs, height/weight, vision/hearing, temperature and reason for visit; graph data; document current medications, allergies and other information. Provides general patient care; prepares patient for exam; assists provider during treatments, examinations and tests; complete treatments/lab; document interventions; call in prescription refills; take messages and return calls from parents; keep rooms stocked with supplies. Administer medication and immunizations; assist with education of patient and family; coordinate referrals; coordinate prior authorizations; screens patient phone calls; complete requested patient forms. Collects Specimens and Performs Laboratory Tests.

Knowledge and Skills:
Fundamental knowledge of pediatric assessment and treatment required. Knowledge of related OSHA and CLIA guidelines and requirements, general office tasks, confidentiality and filing systems also required. The ability to use a thermometer, scales, stethoscope, phlebotomy supplies, hearing/vision screening equipment, pulse oximetry, and basic laboratory equipment. Proficiency with treatments (nebulizer, ear irrigation and dressing changes) and familiar with all business office machines (computer, multi-line telephone, copier, scanner, label maker, and fax).

Education and Experience:
High school graduate, GED or equivalent and also graduation from an accredited school of medical assisting. Pediatric experience preferred.