Location: PA Highspire Travel Plaza
Unit Name: Steak and Shake
Unit Code: 4PASSE23
Hourly Rate (if applicable):  15.00


The Shift Manager typically supports the manager of a store with low

sales volume and routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on store level operation performance, coaching and developing Shift Supervisors and other non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Store Manager, depending on local requirements.

Essential Functions:

  • Supervises the day-to-day activities of Shift Supervisors and other non-management associates
  • Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered
  • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
  • Resolves routine questions and problems and refers more complex issues to higher levels
  • Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store